Principal Product Manager - Discover and Shop (REMOTE)

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Job Number: 10854

External Description: At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.

Working within our Marketing, Sales & Service organization gives you the opportunity to advance the Ford reputation as a visionary vehicle and mobility services company delivering a trusted customer experience. We're looking for insightful individuals with the marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. If you have an audience -first mindset, join us and be the eyes, ears and voice of Ford.

As Ford continues to build a world-class Marketing organization, we are seeking a Principal Product Manager to drive the broader application strategy across the core brand website with a focus on customer needs across the discover and early shopping stages of their journey. The ideal candidate will have a strong technical foundation in web platforms, agile development methodologies, is a subject matter expert in User Experience best-practices and possesses solid leadership skills to lead internal teams in developing strategies and defining quick to market execution opportunities.

This role focuses on delivering business value to drive customer consideration and sales, improve efficiency, and improve customer satisfaction through the production of quality products. The Principal Product Manager will work closely with teams of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization and support cross-functional product teams. The Principal Product Manager must be able to work at the strategic level (generating innovative ideas for growth, change management) and at the tactical level (analyzing data, solving problems, being a force multiplier and leader of their teams).

What you'll be able to do:

50% - Strategy & Planning:

  • Empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
  • Translate business goals and end user needs into product strategy that balances those needs; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
  • Identify goals, metrics, and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
  • Challenges the status quo of industry to bring new and innovative ideas to market and challenge the notion of "it can't be done"
  • Understand the intricate behaviors of customers on their platform and how it relates to success of other products; builds stories using data with empirical evidence for product decisions
30% - Delivery & Execution:
  • Formulate, test and refine assumptions and hypotheses through user research and testing
  • Documents, reviews and ensures that all quality and change control standards are met
  • Creates, prioritizes and accepts user stories; incorporate them into release planning
  • Participate in standups, iteration planning sessions, product demo, and retrospectives
  • Condense complex technical concepts into non-technical language for customers
20% - People:
  • Foster collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
  • Advocate for the end user a by becoming associated with the product, empathizing with and understanding user needs
  • Work with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
  • Guide more junior team members in strategy, alignment, analysis and execution tasks

The minimum requirements we seek:
  • Bachelor's degree or a combination of education and equivalent experience
  • 8+ years of experience working as a Digital Experience lead with Product Management expertise in a development-based enterprise environment creating, prioritizing, and accepting user stories, conducting user research and testing to understand needs, identifying goals, metrics and analytics to measure product value and similar responsibilities.
  • 5+ years of experience guiding junior team members through Product Management fundamentals
  • 5+ years of experience mining and synthesizing web analytics data (e.g., Adobe Analytics, Google Analytics and similar)

Our preferred qualifications:
  • Master's Degree
  • Proficiency in working in a fast paced environment where priorities shift on a regular basis
  • Additional competencies:
    • Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
    • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
    • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions
    • Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action
    • Manages Complexity: Makes sense of complex, high quantity and sometimes contradictory information to effectively solve problems
    • Organizational Savvy: Maneuvers comfortably through complex policy, process and people-related organizational dynamics

What you'll receive in return: As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition.

If you have what it takes to help us redefine the future of mobility, we'd love to have you join us!
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
For information on Ford's salary and benefits, please visit: https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2022-benefits-and-comp-LL5-sal-plan-1.pdf

At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.

Job Number: 63695BR

Community / Marketing Title: Principal Product Manager - Discover and Shop (REMOTE)

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